Privacy Policy for SWA9Skin

Last Updated: 5 November 2025

Welcome to SWA9Skin (“we”, “us”, “our”, or “the Company”).
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website https://swa9skin.com/ (“Website”), make a purchase, or interact with our services.

By accessing or using our Website, you consent to the terms of this Privacy Policy.

1. Information We Collect

We collect different types of information to provide and improve our services, including:

A. Personal Information

When you visit or make a purchase, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Billing and Shipping Address

  • Payment Details (processed securely through third-party gateways)

  • Account credentials (if you register)

B. Non-Personal Information

We may automatically collect certain data about your device, including:

  • Browser type, version, and operating system

  • IP address and approximate location

  • Date and time of access

  • Pages visited, referring URLs, and actions taken on the Website

C. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your login sessions

  • Remember your preferences

  • Improve Website performance and security

  • Analyze website traffic and usage trends

You may disable cookies through your browser settings, but some features may not function properly.

2. How We Use Your Information

We use your personal information for purposes including:

  • To process and fulfil your orders

  • To send order confirmations, shipping updates, and customer support communications

  • To improve our Website, products, and services

  • To personalize your shopping experience

  • To send marketing offers, newsletters, or promotional materials (only if you have opted in)

  • To comply with legal obligations and prevent fraud

3. Sharing Your Information

We do not sell or rent your personal data to anyone.
However, we may share your data in the following cases:

  • With Service Providers:
    For payment processing, shipping, analytics, and marketing assistance (all partners are bound by confidentiality agreements).

  • For Legal Compliance:
    If required by law, regulation, or court order.

  • For Business Transfers:
    In case of a merger, acquisition, or asset sale, your data may be transferred to the new entity.

4. Payment Security

We use secure and trusted payment gateways for all online transactions.
All payment information (such as debit/credit card details, UPI, etc.) is encrypted and processed directly by the payment provider.
We do not store your card or banking information on our servers.

5. Data Retention

We retain your personal information only as long as necessary for:

  • Order fulfilment and customer service

  • Legal, accounting, or tax obligations

  • Improving our services

Once no longer needed, your data will be securely deleted or anonymized.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: Request access to or correction of your data.

  • Withdraw Consent: You may opt out of receiving promotional communications at any time.

  • Deletion: Request deletion of your personal information (subject to legal retention requirements).

  • Cookie Settings: Manage cookie preferences through your browser settings.

To exercise any of these rights, contact us at swa9skin@gmail.com.

7. Data Security

We implement appropriate administrative, technical, and physical security measures to protect your data against unauthorized access, disclosure, alteration, or destruction.
However, please note that no system or transmission over the internet is completely secure.

8. Third-Party Links

Our Website may contain links to third-party websites or services.
We are not responsible for their privacy practices or content.
We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect personal data from minors.
If you believe your child has provided us with personal information, please contact us so we can delete it.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
The latest version will always be available on this page with the updated “Last Updated” date.

Your continued use of the Website after any such changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us at:

SWA9Skin Healthcare Pvt. Ltd.
A-22/3, South Extension - 1,
New Delhi, Delhi - 110049, India
📞 +91 92055 43920
📧 swa9skin@gmail.com