Terms & Conditions for SWA9Skin
Last updated: 5 November 2025
Welcome to SWA9Skin (“we”, “us”, “our”, “the Company”). These Terms & Conditions govern your access to and use of our website https://swa9skin.com/ (“Website”), our products, services, and any related offerings (collectively “Services”). By using our Website or placing an order for our products, you agree to be bound by these Terms & Conditions.
1. Definitions
“Customer”, “you”, “your” refers to any person accessing the Website or placing an order.
“Product” means any goods (such as supplements, skincare items) offered for sale through our Website.
“Order” means your request to purchase Product(s) via our Website.
“Content” means all text, images, graphics, videos, audio, information, and other materials on the Website.
2. Eligibility & Acceptance
You must be at least 18 years old and legally capable of entering into binding contracts in your jurisdiction to use our Website and place an Order.
By using our Website and placing an Order, you confirm that you are legally eligible and agree to these Terms & Conditions and our Privacy Policy.
We reserve the right to refuse service, cancel Orders, or terminate accounts at our discretion.
3. Products & Accuracy
We endeavour to display our products, pricing, availability, descriptions and images accurately. However, we do not warrant that all product descriptions, images, colours or other content are accurate, complete, reliable, current or error-free.
If a product is mis-priced due to a typographical error or other error, we have the right to refuse or cancel any Orders placed for that product.
We may change or discontinue any product at any time without prior notice.
4. Orders & Payment
All Orders placed through the Website are subject to acceptance by us. An Order is only confirmed when we send you an order acknowledgement email with a summary of the Order (“Order Confirmation”).
Payment must be made using the payment methods listed on our Website at the time of ordering.
You agree to pay all amounts due for an Order, including applicable taxes and shipping charges (if any).
We are not responsible for any bank or payment processor charges you may incur.
5. Shipping & Delivery
Delivery times provided on the Website are estimates only. We will strive to dispatch the Order promptly, but delay shall not make us liable for any loss or damage.
Risk of loss and title for Products pass to you once the product has been delivered to the address you specified.
6. Returns, Refunds & Cancellations
Please refer to our separate Returns & Refund Policy for terms relating to returns, refunds and cancellations.
If you wish to cancel or return an Order, you must notify us in accordance with our Returns & Refund Policy.
We reserve the right to refuse returns if the product is damaged due to misuse or is in a condition other than as delivered.
7. Use of Website & Restrictions
You agree to use the Website only for lawful purposes and in a manner consistent with these Terms & Conditions.
You shall not:
Use the Website in any way that violates any applicable law or regulation.
Interfere with or disrupt the Website or servers or networks connected to the Website.
Transmit any viruses, worms, defects, Trojan horses or any items of a destructive nature.
Use any robot, spider, scraper or other automated means to access the Website for any purpose without our express written permission.
8. Intellectual Property
All Content on the Website, including but not limited to the design, layout, text, images, logos, icons, graphics, software and code, is owned by or licensed to SWA9Skin and is protected by intellectual property laws.
You may not copy, reproduce, distribute or create derivative works from the Content without our prior written consent.
9. Disclaimers & Limitation of Liability
The Website and Products are provided “as is” and “as available” without any representation or warranty of any kind, whether express, implied or statutory.
To the maximum extent permitted by law:
We disclaim all warranties, including those of merchantability, fitness for a particular purpose, non-infringement and accuracy of information.
We shall not be liable for any indirect, special, incidental, consequential or punitive damages, including but not limited to loss of profits, loss of data or business interruption, arising out of or in connection with your use of the Website or Products.
Our total aggregate liability to you for all claims arising under or relating to these Terms & Conditions or your use of the Website or Products shall not exceed the amount you paid for the applicable Product(s) in question.
10. Product Use & Medical Advice
Our Products may include supplements or skincare items. They are not intended to diagnose, treat, cure or prevent any disease.
Please consult a qualified healthcare professional before using any product, especially if you are pregnant, nursing, have a medical condition or are taking medication.
Results may vary from person to person; we do not guarantee any specific outcome.
11. Privacy & Data Protection
Your use of the Website is also governed by our Privacy Policy. By using the Website, you consent to our collection, use and disclosure of your personal information in accordance with the Privacy Policy.
We implement reasonable technical and organisational measures to protect your personal data, but cannot guarantee absolute security.
12. Third-Party Links & Services
The Website may contain links to websites operated by third parties. These links are provided for your convenience only. We do not control or endorse those websites and are not responsible for their content or privacy practices.
Any interaction you have with a third-party service is solely between you and the third party.
13. Changes to Terms & Conditions
We reserve the right to modify or update these Terms & Conditions at any time, at our sole discretion.
We will post the updated Terms & Conditions on the Website and update the “Last Updated” date.
Your continued use of the Website following the posting of the revised Terms & Conditions means you accept and agree to the changes.
14. Governing Law & Dispute Resolution
These Terms & Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.
Any disputes arising out of or in connection with these Terms & Conditions or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Delhi, India.
15. General Provisions
If any provision of these Terms & Conditions is held to be invalid, illegal or unenforceable, the remaining provisions will nevertheless remain in full force and effect.
These Terms & Conditions constitute the entire agreement between you and SWA9Skin regarding your use of the Website and Products, and supersede any prior agreements between you and us.
16. Contact Information
If you have any questions or concerns regarding these Terms & Conditions, please contact us at:
SWA9Skin Healthcare Pvt. Ltd.
Address: A-22/3, South Extension -1, New Delhi, Delhi - 110049, India
Phone: +91 92055 43920
Email: swa9skin@gmail.com